🛠️ Maintenance Requests
Routine Maintenance (Non-Emergency)
For all routine maintenance requests, please submit a work order through your Homebody Resident Portal first.
🔗 Submit a Maintenance Request
When submitting a request, please include a detailed description of the issue, its location, and any relevant photos. This helps our maintenance team assess and resolve your concern efficiently.
You may also contact our team by:
- Call or Text: (480) 210-6004
- Email: live.tempe@culdesac.com
🚨 Emergency Maintenance (24/7)
For urgent maintenance emergencies requiring immediate attention, call (480) 210-6004 and press 3 to reach our after-hours maintenance team.
Examples of maintenance emergencies include:
- Broken water lines or significant water leaks
- Sewer backups or flooding
- Roof leaks causing active water intrusion
- Fire or smoke emergencies
- Gas leaks or suspected broken gas lines
- Carbon monoxide alarms
- Dangerous electrical issues or exposed wiring
- No air conditioning when outdoor temperatures exceed 86°F
- Extended power outages affecting only your apartment
- Someone trapped in an elevator
- Broken doors or locks that prevent you from securing your home
Important: For fires, suspected gas leaks, carbon monoxide emergencies, or immediate threats to personal safety, evacuate the area and call 911 first.
Please do not rely on emails, text messages, or online work orders for emergencies. Always call the emergency maintenance line directly.
Thank you for helping us keep our community safe and well-maintained!
— Culdesac Management Team